Hygiene & work processes in the kitchen and in service according to HACCPIn-House Training on:Applying the HACCP requirements in the kitchen and the service at the Brauhaus LEMKE…
Internal Audit according to DIN EN ISO 9001 During the internal audit the following documents and departments were revised:qualitiy management handbook & documented processes quality…
Sales management & Sales strategies in hotels and restaurantsTop-class training for sales management and sales strategies for hotels and restaurantsThe following points were emphasized:rules of…
Sales management & Sales strategies I nhouse Workshop at the Romantik Hotel Sanct Peter in Walporzheim: Sales strategies Sales management Complaint management Strategies to avoid…
Service quality from the guests' point of view Inhouse Workshop at the BoardingHouse Heidelberg: Service quality from the guests' point of view: International and regional Trends …
Quality - Auditor - Workshop Training course on quality auditor in accordance with DIN EN ISO 9000, from 08-09.12.2011 in Brunswick Riddagshusen in the premises of Business Academy /…