Our team and publications

Frank Christian Höchsmann;

  • Holds a degree in business administration and is a quality auditor (according to ISO 9000 ff).
  • He has many years of international experience as a quality representative, manager and auditor.
  • Over the years he has worked for international companies and organisations.
  • In the course of his career, he has been a trainer for more than 9,000 specialists and managers.
  • Focus: Quality and sustainability management, international project management.

Martha Cecilia Höchsmann;

  • Is a business economist and quality manager (according to ISO 9000 ff).
  • Supervises quality management at Hotqua and
  • Reviews technical and teaching material.
  • Research and market analysis 

Martha & Frank Höchsmann are the authors of numerous specialist books
on the subject of quality, hygiene and service management.

Dr. Ing. Elisabeth Strecker;

  • Is a lecturer in environmental management and integrated management at the TU - Berlin.
  • She works for Hotqua on international projects.
  • Focus: Integrated management in English.

Isabel Kranke is the owner of the Coaching Akademie Potsdam. Her areas of expertise are

  • Consulting and coaching in the hotel and catering industry,
  • Online reservation systems/ revenue management 
  • Sales and marketing 
  • Quality management/ mystery checks.

Dr. Ricardo Kaufmann;

  • Is Professor of Marketing at the ORT University in Montevideo, Uruguay
  • Managing owner of the consulting firm Ricardo Kaufmann Asociados.
  • We work together in quality and sustainability projects in Mercosur countries.